CONTRACTOR/CLIENT AGREEMENT & TERMS OF SERVICE
The Parties: Person/Business Retaining Services (Client) & Brand Basket Media, LLC (Contractor)
The Parties agree and acknowledge that Contractor is an independent contractor, and is not, for any purpose, an employee of Client. Client is retaining the services of the Contractor on a month-to-month basis, at which the retainer will renew until either the Contractor or Client gives notice to terminate services. Contractor does not have any authority to enter into agreements or contracts on behalf of Client, and shall not represent that it possesses any such authority. Nothing contained in this Agreement shall be deemed or construed by the Parties to create the relationship of a partnership, a joint venture or any other fiduciary relationship.
Scope of Services | Remote Management & Maintenance
Task Management / Submission *
- Up to 0.5 hours (max.) client submitted tasks/month
- Submission URL > https://thebrandbasket.com/task-submit/?client=[CLIENT_ID]
- Status URL > https://thebrandbasket.com/task-board/?client=[CLIENT_ID]
* Time is based on accumulated hours each billing cycle. Submission will be disabled once max time is exceeded. It will be re-enabled at the beginning of the next billing cycle. Exceeding time limit: Additional time needed to complete tasks already submitted and accepted, will be billed at $150/hour.
Website Management & Maintenance
- Website content update
- Functionality updates / modifications
- User/ Access management
- Security & Up-time monitoring and management.
- Website Files & Database Backup & Restore management
- Tech Support & Troubleshooting
Task Management / Submission *
- Up to 1.5 hours (max.) client submitted tasks/month
- Submission URL > https://thebrandbasket.com/task-submit/?client=[CLIENT_ID]
- Status URL > https://thebrandbasket.com/task-board/?client=[CLIENT_ID]
* Time is based on accumulated hours each billing cycle. Submission will be disabled once max time is exceeded. It will be re-enabled at the beginning of the next billing cycle. Exceeding time limit: Additional time needed to complete tasks already submitted and accepted, will be billed at $150/hour.
Website Management & Maintenance
- Website content update
- Functionality updates / modifications
- User/ Access management
- Security & Up-time monitoring and management.
- SEO Meta Management (backend via seo plugin) – does not include off-page SEO, SEO marketing or SEO reporting.
- Website Files & Database Backup & Restore management
- Tech Support & Troubleshooting
- for website/hosting/3rd party issues
- via task submit
Server & Domain Management & Maintenance
- Malware Scan/Monitoring
- Software /Script updates
- Data Backups and Restorations
- Tech Support & Troubleshooting
- Domain DNS management
- Domain Security & CDN via Cloudflare
- Performance Monitoring
Task Management / Submission *
- Up to 3 hours (max.) client submitted tasks/month
- Submission URL > https://thebrandbasket.com/task-submit/?client=[CLIENT_ID]
- Status URL > https://thebrandbasket.com/task-board/?client=[CLIENT_ID]
*Time is based on accumulated hours each billing cycle. Submission will be disabled once max time is exceeded. It will be re-enabled at the beginning of the next billing cycle. Exceeding time limit: Additional time needed to complete tasks already submitted and accepted, will be billed at $150/hour.
Website Management & Maintenance
- Website content update
- Functionality updates / modifications
- User/ Access management
- Security & Up-time monitoring and management.
- SEO Meta Management (backend via seo plugin) – does not include off-page SEO, SEO marketing or SEO reporting.
- Customer Engagement: Sales Banners, Entrance/Exit Pop Ups, etc.
- Email List Collection – forms management, email capture coding (limited)
- Reporting (limited & upon request) – acquisition channels, visitor data( demographics, sessions, bounce rate, conversions), etc.
- Website Files & Database Backup & Restore management
- Tech Support & Troubleshooting
- website/hosting/3rd party issues
- via task submit
- Web Consult/Advocate **
- via email/chat/(phone-additional fee required)
Server & Domain Management & Maintenance
- Malware Scan/Monitoring
- Software /Script updates
- Data Backups and Restorations
- Tech Support & Troubleshooting
- Domain DNS management
- Domain Security & CDN via Cloudflare
- Performance Monitoring
Payment Terms
Client shall pay Contractor the monthly amounts agreed upon and as are stated in invoices.
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- Payments will be charged automatically on the 1st of the month. Receipts will be sent after payment is received.
- Payments not successfully received by the 15th of the month, may result in an interruption of service until paid in full.
- Client shall reimburse Contractor for expenses for all pre-approved, reasonable and necessary costs and expenses incurred in connection with the performance of the Services, including without limitation to 3rd party service providers.
End of Service
The Parties acknowledge and agree that the Service is at will, and subject to being terminated by the Contractor or the Client at any time. If either party desires to terminate services and end this agreement, a period of 30 days notice prior to termination is requested but not required.
