Tasks Submission

In order to make sure tasks are completed on time and in the most efficient manner, we’ve outlined the process we use to manage them.  

Please have ALL staff whom submit tasks do the following:

• Use the task submission form to submit ALL tasks. Links are provided in the website’s admin top-bar and are visible to staff who sign-in.
  • Any tasks received outside of this process may be delayed or not received.
  • We will receive a text message when successfully received tasks are marked as urgent priority.  Please only use this priority for tasks that need to be completed immediately or as soon as possible.
• Do not email or text tasks.
• Use the task status page link to:
  • confirm if submitted tasks are received
  • view current task status (Received, Accepted, In progress, Client response needed, etc)
  • view comments/replies. The submitter will receive an email with any replies we have to their tasks.  Any replies from the submitter will also be attached to the tasks comments.

Other important info:

• Use the hero image guide (see attached) for all hero images submitted . Images outside of these dimensions will be published as is and may not display correctly.
• Feel free to follow up by email if you do not see the tasks you submitted as “Received” on the task status page, or if you have additional info not submitted.
• If this procedure fails, or you have urgent updates to a task already submitted, please contact us by text @ 602-730-4461

We can not assure that tasks received outside of these procedures will be received or completed when requested.

Please understand that issues will occur with websites that are out of our control (such as cache & server issues) and they will be addressed as quickly as possible.

Team @ Brand Basket